Privacy Notice

This privacy notice explains how Print Perfection handles personal data when you use themechestpoem.digital, contact us, or place an enquiry for personalized gifts and small merchandise runs. It covers the information we collect, why we use it, when we may share it, and the choices available to you.

Policy guidance

This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

When you contact Print Perfection, we may collect your name, email address, phone number if you provide it, your message, and the service preferences you share. We also receive basic technical data such as server request metadata and browser or device information.

We collect only the details needed to handle an inquiry or order.
02

Where Data Comes From

We receive data when you submit a contact form, send an email, upload files, or make a phone enquiry. Some technical information is generated automatically by the website and hosting systems when the site is used.

Most information comes directly from you or from your device when you use the site.
03

Cookies We Use

Essential cookies help the website function properly, including basic page delivery and form handling. Preference cookies remember privacy choices so they do not need to be set again on every visit. We do not confirm analytics or advertising cookies as active on this site.

The site uses a limited set of cookies tied to operation and preference storage.
04

Cookie Controls

We use only essential cookies for site operation and cookies that remember privacy preferences. You can usually block or delete cookies through your browser settings, but some site functions may not work as intended if essential cookies are disabled.

Cookie settings can be adjusted in your browser, and privacy preferences are respected where the site supports them.
01
Processing Purpose

Why We Use Data

We use your information to respond to enquiries, prepare quotes, review artwork and name lists, send digital proofs, manage production status updates, arrange collection or local delivery, and handle payment or bookkeeping tasks. We also use technical data to keep the website secure and to deliver the site properly.

We use personal data only for the operational purposes described here.
02
Third-Party Sharing

Service Providers and Partners

We may share limited personal data with service providers that support website hosting, form handling, technical delivery, or payment processing. These parties may use the data only to perform services for us and are expected to handle it securely.

We share data only with parties that help us run the website or complete a request.
03
Legal Basis

Legal Disclosures

We may disclose personal data if required by law, court order, or a lawful request from a public authority. We may also share information where disclosure is necessary to protect our rights, prevent fraud, or address a security issue.

Some disclosures may be required to meet legal or regulatory duties.
User Rights

Your Privacy Rights

You may ask to access the personal data we hold about you, correct inaccurate details, or request deletion where we are not required to keep the data. You may also object to or limit certain processing in situations allowed by law.

Your rights depend on the type of data and the legal basis for keeping it.
Requests

How to Make a Request

To make a privacy request, send us the relevant details and tell us what you want changed, accessed, or deleted. We may need additional information to verify the request and to protect your data from unauthorized disclosure.

Requests are handled after we confirm identity and check whether any legal retention duty applies.
Data Retention

How Long We Keep Data

Enquiry records, order details, and related files are retained for the period needed to manage the request, complete the work, keep business records, and meet legal or accounting obligations. When data is no longer needed, we delete it or de-identify it where that is appropriate.

We keep data only for as long as it is needed for the purpose it was collected for.
Policy Updates

Changes to This Policy

If we make material changes, we will update the policy on the website and use reasonable steps to bring the change to your attention where appropriate. The updated version applies from the date it is posted unless stated otherwise.

We may revise this notice when our practices or legal obligations change.

Contact for Privacy Matters

Email contact
support@themechestpoem.digital
Phone contact
+65 8147 3440
Postal address
41, Chai Chee St, Singapore, SG
General privacy contact